Customer Privacy Notice

• GENERAL INFORMATION
  • Person responsible
  • Data Protection Officer
  • Information security & data protection-friendly default settings
    • Information security
    • Data Protection-friendly default settings
• YOUR DATA PROTECTION RIGHTS
  • Information & Access, Art. 15 UK GDPR
  • Correction, Art. 16 UK GDPR
  • Deletion, Art. 17 GDPR
  • Restriction, Art. 18 GDPR
  • Transfer, Art. 20 GDPR
  • Objection, Art. 21 GDPR
  • Revocation, Art. 7 GDPR
  • Data Complaints Handling policy
• PROCESSED DATA
• DATA PROCESSING BASED ON YOUR CONSENT
• DATA PROCESSING FOR CONTRACT EXECUTION
  • Data Protection in context of the account
    • Account for the provision of our services
    • Identification and Insurance support
  • Data protection for needs
    • Conclusion of Insurance Contracts
    • Communication
    • Management of policies
  • Data protection for notifications and personal recommendationst
    • A. Personal recommendations
    • B. Transactional emails
  • General information about our Co-operation partners and data transfer
• USES OF PERSONAL DATA
• LAWFUL BASIS FOR USES OF PERSONAL INFORMATION
• DURATION OF DATA STORAGE IN GENERAL
• RECIPIENTS OF THE DATA
• TRANSFER TO THIRD COUNTRIES
• OBLIGATION TO PROVIDE DATA
• AUTOMATED DECISION MAKING

A. GENERAL INFORMATION

In this section, you will learn who is responsible for processing your data, who you can contact with questions and complaints about data protection, how to contact our data protection officer, how We protect your data, and how you can generally protect your data.

I. Person responsible

The Controller responsible for the collection and use of your personal data on our online platform and when using our service within the meaning of data protection laws is:

Clark Insurance UK Ltd (“the Company/We/Us/Our”) is a Company of which ”Tom” is a trading style. The Company is registered at Ground Floor, The Hub, 500 Aztec West, Bristol BS32 4RZ with company registration number 7279489. We can be contacted at this address, via email at hello.uk@tom.io or via this Website.

We are a policy distributor and broker supporting people to purchase long term insurance products including life insurance, serious illness cover and income protection. We are also a broker for private medical insurance. We are authorised and regulated by the Financial Conduct Authority (FCA).

We also provide services via the wallet section of the Tom app to provide insights and suggestions upon your uploaded insurance policies (if you have agreed to this service).

If you have any questions about the collection and use of data, you can contact Us at any time.

II. Data Protection Officer

If you have any questions or suggestions regarding data protection, please feel free to contact Us directly by email at hello.uk@tom.io.

You can reach our group data protection officer directly at clark@isico.de.

III. Information security & data protection-friendly default settings